In the public sector, soft skills—such as communication, empathy, adaptability, and problem-solving—are crucial for effectively serving diverse communities and achieving organizational goals. Unlike technical skills, soft skills equip employees to…
In today’s globalized economy, workplace diversity is more than just a box to check—it’s a powerful asset that can drive innovation, problem-solving, and business success. Cultural fluency, the ability to…
In the public sector, success is not just about achieving strategic goals or meeting policy objectives; it’s also about effectively serving communities, fostering collaboration, and maintaining public trust. While technical…
Public entities and non-profits often grapple with time and budget limitations, making traditional training approaches difficult to implement. Micro-learning offers a streamlined and impactful alternative, allowing for continuous professional development…
Micro-learning has emerged as a powerful tool for continuous professional development, especially in government roles where time and efficiency are paramount. At JH Miles & Associates, Micro-Learning Sessions are specifically…
