Open Enrollment Session Schedule
Customer Service with a Purpose
Discover your customers’ needs (both internal and external), to catalog the skills you possess, and to achieve mastery through practice.
Presentation Skills
Learn to organize content with clarity and precision while applying effective techniques to maintain audience engagement.
Coaching for Results
Develop quality relationships and resolve dilemmas such as retention, engagement, skill acquisition, goal alignment, & overall performance.
The New IQ: A Measure of Emotional Intelligence and Inclusivity
Explore the foundations of inclusive intelligence to devise an action plan for maintaining a healthy and successfully diverse workplace.
Conducting Effective Briefings
Learn to prepare briefings that are thorough and informative, and learn impromptu speaking skills to masterfullt answer questions.
Leadership Skills for Non-Supervisory Personnel
Strategies for enhancing personal influence, strengthening interpersonal communication, and facilitating problem solving & decision making.
Increasing Your Personal Power
Distinguish between personal and positional power, create a personal power profile, and develop a plan for increasing personal power.
Increasing Your Personal Power
Distinguish between personal and positional power, create a personal power profile, and develop a plan for increasing personal power.
Decision Making Under Pressure
Use practical techniques to effectively handle stress, bolster your confidence, and refine your decision-making skills.
Resistance to Change
Learn practical tools and insights for understanding and addressing resistance within organizations.
Critical Thinking and Problem Solving
Boost critical thinking, adapt to dynamic situations, and assess viewpoints through tried-and-true methods for solving problems effectively.
Leadership Skills for Non-Supervisory Personnel
Strategies for enhancing personal influence, strengthening interpersonal communication, and facilitating problem solving & decision making.
Business Writing
Enhance your workplace communication skills and professional acumen by mastering our practical approach to crafting professional documents.
Increasing Your Personal Power
Distinguish between personal and positional power, create a personal power profile, and develop a plan for increasing personal power.
Leading and Managing Change
Learn to lead and manage change effectively in the workplace, acquiring diverse strategies and applying principles of change management.
Emotionally Intelligent Conversations: Tools for Open, Honest, and Respectful Dialogue
Master open, honest, and respectful dialogue in high-stakes situations. Boost self-awareness, self-management, and problem-solving skills.
Conducting Effective Briefings
Learn to prepare briefings that are thorough and informative, and learn impromptu speaking skills to masterfullt answer questions.
Customer Service with Purpose
Discover your customers’ needs (both internal and external), to catalog the skills you possess, and to achieve mastery through practice.
Leading and Managing Change
Learn to lead and manage change effectively in the workplace, acquiring diverse strategies and applying principles of change management.
The New IQ: A Measure of Emotional Intelligence and Inclusivity
Explore the foundations of inclusive intelligence to devise an action plan for maintaining a healthy and successfully diverse workplace.
