Open Enrollment Session Schedule
Calendar of Events
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Decision Making Under Pressure
Decision Making Under Pressure
Use practical techniques to effectively handle stress, bolster your confidence, and refine your decision-making skills.
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Managing Workplace Conflict
Managing Workplace Conflict
Discover how to smoothly navigate conflicts by understanding & balancing a variety of methods that contribute to a collaborative workplace.
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Beyond Titles: Empowering Influence and Leadership at Every Level
Beyond Titles: Empowering Influence and Leadership at Every Level
Learn to lead and manage change effectively in the workplace, acquiring diverse strategies and applying principles of change management.
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Age Inclusive Leadership: Fostering Intergenerational Understanding
Age Inclusive Leadership: Fostering Intergenerational Understanding
Master intergenerational collaboration, challenge stereotypes, and foster workplace harmony with valuable insights and practical tools.
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Dealing with People with Difficult Behaviors
Dealing with People with Difficult Behaviors
Learn how to classify, understand, and engage in behavioral situations and interventions to prevent them from escalating or reoccurring.
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Giving and Receiving Feedback
Giving and Receiving Feedback
Master the skill of giving/receiving feedback with theoretical guidance and sample scenarios, elevating team communication and performance.
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Customer Service with a Purpose
Customer Service with a Purpose
Discover your customers’ needs (both internal and external), to catalog the skills you possess, and to achieve mastery through practice.
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Introduction to Emotional Intelligence: Building Core Competencies
Introduction to Emotional Intelligence: Building Core Competencies
Assess and enhance your level of emotional intelligence, and learn to integrate those skills when interacting with and leading others.