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JH MILES & ASSOCIATES, INC.

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Month: September 2024

Sep 26 2024
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Maximizing ROI: The Value of Soft Skills Training in Government and Non-Profit Organizations

By Malcolm L. Miles, CEO

A hyperfocus on technical knowledge and expertise has often overshadowed the importance of soft skills in the workplace. However, for government and non-profit organizations, where collaboration, communication, and adaptability are…

Sep 24 2024
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Cultural Fluency at Work: Turning Workplace Diversity into a Competitive Advantage

By Shayla Pearson

In today’s globalized economy, workplace diversity is more than just a box to check—it’s a powerful asset that can drive innovation, problem-solving, and business success. Cultural fluency, the ability to…

Sep 19 2024
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Challenging the Silence: Why Open Conversations About Race Matter in the Workplace

By Malcolm L. Miles, CEO

Conversations about race in the workplace are often avoided due to discomfort or fear of conflict. However, silence on this topic can perpetuate misunderstandings, biases, and exclusion, leading to a…

Sep 17 2024
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Beyond Emotional Intelligence: How the New IQ is Shaping Inclusive Leadership

By Malcolm L. Miles, CEO

In the evolving landscape of modern leadership, emotional intelligence (EQ) is no longer just about understanding oneself or others—it’s about actively fostering inclusivity. The “new IQ” (Inclusivity Quotient) measures a…

Sep 12 2024
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Navigating Change: How Soft Skills Training Prepares Government Employees for New Challenges

By Malcolm L. Miles, CEO

Change is a constant in the world of government work, where policies shift, budgets fluctuate, and public needs evolve. For government employees, the ability to navigate these changes effectively is…

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