Feedback is a crucial aspect of workplace communication, both in formal and informal settings. In this workshop, we’ll delve into the art of giving and receiving feedback, with a focus on effectively structuring and delivering input. The course covers the significance of information for behavior change and performance improvement, explores communication paradigms, and defines types of feedback, including constructive and reinforcing. Additionally, you’ll have the opportunity to apply two feedback models to real-time scenarios.
About the Course
Overview
Employer to employee feedback is the most common workplace communication technique. Formal feedback, such as performance reviews, may not occur frequently, but informal feedback flows freely. Both types are valuable and contribute to improved individual performance and behavior change; however, giving and receiving feedback can be difficult.
In this course, participants learn to structure and deliver encouraging feedback that fosters receiver response and application. To that end, this course outlines paradigms for effective communication, discusses the impact of conflict in communication, and provides key guidelines and strategies for giving and receiving feedback.
Learning Objectives
At the end of this workshop, participants will be able to
- Identify the importance of information to behavior change and performance improvement
- Define types of feedback: corrective and reinforcing
- Review guidelines and practice strategies for the giving and receiving of feedback
- Demonstrate the application of two models for giving feedback applied to simulated real-time case scenarios
Who should take this course
As a leader, your ability to give and receive feedback can significantly impact your team’s performance and your organization’s success. This workshop equips leaders of all levels, from team coordinators to directors, with the paramount skills for delivering constructive and encouraging feedback. Whether you lead in-person or remotely, this course will enhance your communication and leadership capabilities, allowing you to drive behavior change and boost overall team confidence.
Administrative/Support Staff
Aspiring Managers
Committee Chair or Cross-functional Team Leads
Current Managers
Human Resources Personnel
Leaders at Every Level
Marketing/Sales Staff
Program Managers
Project Managers
Staff members who engage in formal and informal peer coaching
Staff Members who interact with internal and/or external stakeholders
open enrollment
Enroll Today
Open enrollment provides a flexible training option for individuals and professionals seeking to enhance their skills independently. This approach allows participants from various organizations, or those self-sponsored, to register for pre-scheduled courses, offering a unique opportunity to learn alongside a diverse group of peers. LEARN MORE
1 Day
9 am - 5 pm EST
Online
Reserve your seat(s) for our scheduled open enrollment courses through the end of 2024.
May 7
Giving and Receiving Feedback
Online | 9:00 a.m. – 5:00 p.m. EST | Instructor-Led | $499/seat
Sep 12
Giving and Receiving Feedback
Online | 9:00 a.m. – 5:00 p.m. EST | Instructor-Led | $499/seat
ARE YOU A GOVERNMENT EMPLOYEE WHO NEEDS TO SECURE YOUR SEAT(S) WITH A PURCHASE ORDER OR SF-182?
Click below to sign up for open enrollment classes, when you are not paying with a credit/debit card.
exclusive enrollment
Looking for a tailored experience for your team?
Exclusive enrollment offers a tailored training experience designed specifically for organizations looking to equip their teams with specialized skills. This option allows companies to schedule private sessions for their employees, ensuring the curriculum is directly aligned with their unique goals and challenges. LEARN MORE
Blended Teleconference
Classroom
Webinar
Interested in customizing a learning experience that aligns perfectly with your team’s needs? Fill out the form to inquire about our exclusive enrollment options. Our dedicated team will work closely with you to design a training program tailored specifically to your organization’s objectives and challenges.
What People Say
JHMA provided a top notch training and professional development seminar in an engaging and exciting way! As a former instructor myself, I could appreciate the tact, effectiveness and art form of the instructor’s delivery style.
N.K.
Program Specialist, TSA
I can honestly say that [JHMA's] work has helped to shape the culture of McNeil Technologies to one that is positive, collaborative, and open. We could not be happier with the results.
James McNeil
Ceo, McNeil Technologies, Inc.
[JHMA] designs, develops and delivers truly outstanding workshops, training and interventions... I have found no one more capable at reaching people and organizations where they are and helping them to change for the better.
James F. Garrett
Founder and former President & CEO, Sentel Corp
