Step into your new role as a supervisor with confidence and finesse by mastering the art of turning workplace disagreements into opportunities for collaboration and growth. This course empowers you to navigate conflict with ease, transforming tricky situations into moments of progress and innovation. Say goodbye to the stress of misunderstandings and hello to a toolkit of strategies that build stronger teams and foster positive outcomes. Whether you’re managing your first team or looking to refine your skills, this micro-course is your fast track to becoming the kind of leader everyone wants to follow.
About the Course
Overview
All organizations encounter conflict because individuals naturally differ in perspectives, values, and approaches. Conflict is normal, inevitable, and essential — highlighting underlying issues, driving problem-solving, and creating opportunities for growth. When managed constructively, conflict encourages open-mindedness, introduces fresh perspectives, sparks innovation, and strengthens relationships. Effective supervisors not only anticipate conflict but also embrace it as a valuable aspect of organizational dynamics.
Organizations benefit from leaders skilled in managing and resolving conflict effectively. Conflict Management for New Supervisors is a two-hour micro-course designed to equip participants with the knowledge and tools to turn conflict into a constructive learning experience.
Learning Objectives
By the end of this course, participants will be able to distinguish between productive and non-productive conflict, identify common causes of workplace conflict, and apply win-win strategies to manage and resolve conflicts effectively.
Who should take this course
This course is valuable for anyone seeking practical conflict resolution skills to improve communication, handle challenging situations, and contribute to a positive work environment.
New Managers and Supervisors
Administrative/Support Staff
Project Managers
Emerging Leaders
Team Leads
Conflict Resolution Professionals
Team Members
Human Resources Personnel
Committee and Department Heads
open enrollment
Enroll Today
Open enrollment provides a flexible training option for individuals and professionals seeking to enhance their skills independently. This approach allows participants from various organizations, or those self-sponsored, to register for pre-scheduled courses, offering a unique opportunity to learn alongside a diverse group of peers. LEARN MORE
Live | Online | Instructor Led
Feb 6
Conflict Management for New Supervisors
Format: Micro-Learning | Online | 11:00 a.m. – 1:00 p.m. EST | Instructor-Led | $349/seat
Oct 9
Conflict Management for New Supervisors
Format: Micro-Learning | Online | 11:00 a.m. – 1:00 p.m. EST | Instructor-Led | $349/seat
ARE YOU A GOVERNMENT EMPLOYEE WHO NEEDS TO SECURE YOUR SEAT(S) WITH A PURCHASE ORDER OR SF-182?
Click below to sign up for open enrollment classes, when you are not paying with a credit/debit card.
exclusive enrollment
Looking for a tailored experience for your team?
Exclusive enrollment offers a tailored training experience designed specifically for organizations looking to equip their teams with specialized skills. This option allows companies to schedule private sessions for their employees, ensuring the curriculum is directly aligned with their unique goals and challenges. LEARN MORE
Blended Teleconference
Classroom
Webinar
Interested in customizing a learning experience that aligns perfectly with your team’s needs? Fill out the form to inquire about our exclusive enrollment options. Our dedicated team will work closely with you to design a training program tailored specifically to your organization’s objectives and challenges.
What People Say
JHMA provided a top notch training and professional development seminar in an engaging and exciting way! As a former instructor myself, I could appreciate the tact, effectiveness and art form of the instructor’s delivery style.
N.K.
Program Specialist, TSA
I can honestly say that [JHMA's] work has helped to shape the culture of McNeil Technologies to one that is positive, collaborative, and open. We could not be happier with the results.
James McNeil
Ceo, McNeil Technologies, Inc.
[JHMA] designs, develops and delivers truly outstanding workshops, training and interventions... I have found no one more capable at reaching people and organizations where they are and helping them to change for the better.
James F. Garrett
Founder and former President & CEO, Sentel Corp
