In moments of crisis, every word counts. This workshop empowers you to step into high-stakes situations with confidence, delivering messages that are clear, empathetic, and impactful. Whether addressing a team, the public, or key stakeholders, you’ll learn to tailor your communication, manage pressure, and maintain professionalism in any setting. With practical exercises and actionable strategies, this course prepares you to lead with poise and ensure your message resonates when it matters most. Ready to turn chaos into clarity? Let’s get started.
About the Course
Overview
Whether it’s a major safety issue, natural disaster, pandemic, or public relations emergency, delivering clear and professional communication is vital. This workshop equips professionals with the tools and strategies needed to communicate effectively and approach high-stakes situations with confidence. Participants will learn to understand their audience, craft impactful messages, and apply public speaking techniques that ensure their message resonates.
Through group discussions, practical exercises and actionable strategies, this course prepares attendees to handle challenging scenarios with clarity, empathy, and professionalism — ensuring important information is delivered effectively when it matters most.
Learning Objectives
At the end of this workshop, participants will be able to
- Identify key stakeholders and understand how to tailor messages to diverse audiences
- Apply the principles of clarity, brevity, and empathy in crafting impactful crisis communication
- Develop techniques for maintaining professionalism and composure under pressure
- Demonstrate effective public speaking techniques for virtual and in-person settings
- Adjust communication in real-time based on audience reactions and feedback
Who should take this course
This course is designed for professionals who need to deliver clear and impactful communication during high-stakes situations. Whether you’re addressing a team, stakeholders, or the public, this workshop equips you with the tools to navigate crises with confidence and professionalism.
Current Managers
Aspiring Managers
Committee Heads
Staff Members
Leaders/Supervisors
Marketing/Sales Staff
Administrative/Support Staff
Human Resources Personnel
Project Managers
exclusive enrollment
Looking for a tailored experience for your team?
Exclusive enrollment offers a tailored training experience designed specifically for organizations looking to equip their teams with specialized skills. This option allows companies to schedule private sessions for their employees, ensuring the curriculum is directly aligned with their unique goals and challenges. LEARN MORE
Blended Teleconference
Classroom
Webinar
Interested in customizing a learning experience that aligns perfectly with your team’s needs? Fill out the form to inquire about our exclusive enrollment options. Our dedicated team will work closely with you to design a training program tailored specifically to your organization’s objectives and challenges.
What People Say
JHMA provided a top notch training and professional development seminar in an engaging and exciting way! As a former instructor myself, I could appreciate the tact, effectiveness and art form of the instructor’s delivery style.
N.K.
Program Specialist, TSA
I can honestly say that [JHMA's] work has helped to shape the culture of McNeil Technologies to one that is positive, collaborative, and open. We could not be happier with the results.
James McNeil
Ceo, McNeil Technologies, Inc.
[JHMA] designs, develops and delivers truly outstanding workshops, training and interventions... I have found no one more capable at reaching people and organizations where they are and helping them to change for the better.
James F. Garrett
Founder and former President & CEO, Sentel Corp
