Beyond Emotional Intelligence: How the New IQ is Shaping Inclusive Leadership

In the evolving landscape of modern leadership, emotional intelligence (EQ) is no longer just about understanding oneself or others—it’s about actively fostering inclusivity. The “new IQ” (Inclusivity Quotient) measures a leader’s ability to navigate and bridge differences in a diverse team, creating an environment where everyone feels valued. This post explores how leaders can leverage…

Navigating Change: How Soft Skills Training Prepares Government Employees for New Challenges

Change is a constant in the world of government work, where policies shift, budgets fluctuate, and public needs evolve. For government employees, the ability to navigate these changes effectively is crucial to maintaining organizational stability and achieving mission objectives. Soft skills training plays a pivotal role in preparing government employees for these new challenges, equipping…

Why Soft Skills Are Essential for Public Sector Success

In the public sector, success is not just about achieving strategic goals or meeting policy objectives; it’s also about effectively serving communities, fostering collaboration, and maintaining public trust. While technical expertise is crucial, soft skills—such as communication, empathy, adaptability, and leadership—are equally vital for public sector employees. This post explores why soft skills are essential…

Micro-Learning: A Modern Solution for Public Entities & Non-Profits Facing Time and Budget Constraints

Public entities and non-profits often grapple with time and budget limitations, making traditional training approaches difficult to implement. Micro-learning offers a streamlined and impactful alternative, allowing for continuous professional development without overwhelming resources. This bite-sized learning strategy delivers concise, targeted sessions focused on immediate needs, fitting seamlessly into demanding schedules while being cost-effective. Why Micro-Learning…

How Micro-Learning Supports Continuous Professional Development in Government Roles

Micro-learning has emerged as a powerful tool for continuous professional development, especially in government roles where time and efficiency are paramount. At JH Miles & Associates, Micro-Learning Sessions are specifically designed to address the need for concise, high-impact training that fits seamlessly into busy schedules. These sessions, lasting between 1 to 4 hours, deliver focused…