Explore the art of communication with confidence and empathy. This course equips participants with the knowledge and skills necessary to cultivate open, honest, and respectful dialogues in challenging situations. Delve into real communication dilemmas and apply emotional intelligence principles to achieve greater self-awareness, manage emotions effectively, and enhance interpersonal relationships.
Emotionally Intelligent Conversations teaches practical knowledge and skills for open, honest and respectful dialogue, especially when stakes are high, emotions are intense and positions differ. This class examines real workplace communication challenges. Participants will extensively demonstrate techniques for greater self-awareness, self-management, social awareness, relationship management and problem solving.
At the end of this workshop, participants will be able to
This course is beneficial for anyone involved in workplace interactions who would like to improve their ability to engage in open, honest, and respectful dialogue, even in the face of conflict or tension. Whether they are navigating difficult conversations with colleagues, managing conflicts within teams, or seeking to create a more positive and collaborative work environment, this course equips participants with practical knowledge and skills to effectively manage emotions, build relationships, and resolve conflicts constructively.
Current Managers
Human Resources Personnel
Administrative/Support Staff
Marketing/Sales Staff
Project Managers
Leaders/Supervisors
Staff Members
Committee Heads
Aspiring Managers
Open enrollment provides a flexible training option for individuals and professionals seeking to enhance their skills independently. This approach allows participants from various organizations, or those self-sponsored, to register for pre-scheduled courses, offering a unique opportunity to learn alongside a diverse group of peers. LEARN MORE
Aug 1
Online | 9:00 a.m. – 5:00 p.m. EST | Instructor-Led | $499/seat
Exclusive enrollment offers a tailored training experience designed specifically for organizations looking to equip their teams with specialized skills. This option allows companies to schedule private sessions for their employees, ensuring the curriculum is directly aligned with their unique goals and challenges. LEARN MORE
Interested in customizing a learning experience that aligns perfectly with your team’s needs? Fill out the form to inquire about our exclusive enrollment options. Our dedicated team will work closely with you to design a training program tailored specifically to your organization’s objectives and challenges.
916 Main Street, Suite 302
Lynchburg, VA 24504
Phone: (434) 385-3818
Fax: (434) 385-3817
info@jhmilesandassociates.com
Capability Statement
Primary NAICS Codes
Primary NIGP Codes
Primary PSC Codes
Small Disadvantaged Business
SBA Certified 8(a)
SAM Unique Entity ID: LYB1DREBGL17
DUNS Number: 84-876-2894
CAGE Code: 4JGX3
Virginia SWAM-certified: 808081
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