Effective communication in the workplace involves various aspects, and it’s often a skill that benefits from continuous improvement. In this interactive workshop, you’ll explore the intricate world of interpersonal communication, with a focus on finding a shared understanding in the workspace. You’ll discover how to foster productive relationships through adept listening and empathy; you’ll gain insight into personal mental models that can enhance or hinder effective communication. The course also covers how to interpret nonverbal cues to improve understanding and how to refine your feedback skills. You will also be equipped with essential techniques to navigate conflicts with skill.
There’s a lot more to interpersonal communication than you might think. If you break it down by its definition (the sending and receiving of information, emotions and meaning to arrive at shared understanding between two or more people), the concept seemingly becomes infinitely more complex. It is best achieved face to face to allow observation of powerful nonverbal messages.
This experiential course will explore the principles and processes of communication that determine success and failures at work.
At the end of this workshop, participants will be able to
This course is ideal for professionals in leadership roles who are eager to refine their interpersonal communication skills as well as those with technical backgrounds looking to move to people-oriented roles. With this workshop, enhance your ability to manage relationships, interpret nonverbal cues, and master conflict resolution. Elevate your effectiveness in leadership positions with improved interpersonal communication strategies.
Administrative/Support Staff
Aspiring Managers
Committee Chair or Cross-functional Team Leads
Current Managers
Human Resources Personnel
Leaders at Every Level
Marketing/Sales Staff
Program Managers
Project Managers
Staff members who engage in formal and informal peer coaching
Staff Members who interact with internal and/or external stakeholders
Open enrollment provides a flexible training option for individuals and professionals seeking to enhance their skills independently. This approach allows participants from various organizations, or those self-sponsored, to register for pre-scheduled courses, offering a unique opportunity to learn alongside a diverse group of peers. LEARN MORE
Oct 15
Online | 9:00 a.m. – 5:00 p.m. EST | Instructor-Led | $499/seat
ARE YOU A GOVERNMENT EMPLOYEE WHO NEEDS TO SECURE YOUR SEAT(S) WITH A PURCHASE ORDER OR SF-182?
Click below to sign up for open enrollment classes, when you are not paying with a credit/debit card.
Exclusive enrollment offers a tailored training experience designed specifically for organizations looking to equip their teams with specialized skills. This option allows companies to schedule private sessions for their employees, ensuring the curriculum is directly aligned with their unique goals and challenges. LEARN MORE
Interested in customizing a learning experience that aligns perfectly with your team’s needs? Fill out the form to inquire about our exclusive enrollment options. Our dedicated team will work closely with you to design a training program tailored specifically to your organization’s objectives and challenges.
916 Main Street, Suite 302
Lynchburg, VA 24504
Phone: (434) 385-3818
Fax: (434) 385-3817
info@jhmilesandassociates.com
Capability Statement
Primary NAICS Codes
Primary NIGP Codes
Primary PSC Codes
Small Disadvantaged Business
SBA Certified 8(a)
SAM Unique Entity ID: LYB1DREBGL17
DUNS Number: 84-876-2894
CAGE Code: 4JGX3
Virginia SWAM-certified: 808081
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