In diverse and dynamic workspaces, negotiation skills cannot be overlooked. Abilities such as adaptability, argumentation, and grasping the implicit meaning in a conversation can define a successful negotiation. This comprehensive course delves into negotiation structures, essential skills, and common challenges. Through interactive sessions, participants will explore different negotiation styles so that they are able to choose the ones that most resonate with them as well as adapt to others. From directing the negotiation flow to uncovering hidden agendas, this workshop equips individuals with practical techniques. Ultimately, attendees hone the ability to negotiate agreements that cultivate enduring working environments.
About the Course
Overview
Many workplaces are no longer solely organized as command-and-control, top-down hierarchies; increasingly, organizations have more geographically and operationally dispersed management structures that require people to interact differently. In this new model, many aspects of work must be negotiated continually to maintain effectiveness. Organizations also must be able to negotiate lasting and mutually beneficial relationships and agreements with external stakeholders.
This interactive course covers the structure of negotiations, key negotiation skills and negotiation challenges. Participants apply course content to extensive scenarios in class as well their own experiences with negotiations.
Learning Objectives
At the end of this workshop, participants will be able to
- Negotiate agreements in a way that builds and maintains effective working relationships
- Determine their negotiation styles and learn ways to adapt those styles to match the preferences of the other party
- Direct the flow of the negotiation process
- Identify hidden agendas
- Handle objections and negative tactics effectively
- Tap into their strengths as a conflict escalates
- Recover a stalled negotiation using proven techniques
Who should take this course
Tailored for professionals across diverse industries, whether you’re fostering internal collaborations or negotiating with external stakeholders, this course will help participants refine their negotiation skills. Ideal participants include leaders and managers at every level, as well as employees navigating a new work environment or looking for a change. Every professional will benefit from the complete toolkit this workshop offers — from reading between the lines to persuasiveness, you will learn how to navigate diverse negotiation scenarios. Elevate your ability to negotiate lasting agreements that strengthen working relationships in today’s world of work.
Administrative/Support Staff
Aspiring Managers
Committee Chair or Cross-functional Team Leads
Current Managers
Human Resources Personnel
Leaders at Every Level
Marketing/Sales Staff
Program Managers
Project Managers
Staff members who engage in formal and informal peer coaching
Staff Members who interact with internal and/or external stakeholders
open enrollment
Enroll Today
Open enrollment provides a flexible training option for individuals and professionals seeking to enhance their skills independently. This approach allows participants from various organizations, or those self-sponsored, to register for pre-scheduled courses, offering a unique opportunity to learn alongside a diverse group of peers. LEARN MORE
1 Day
9 am - 5 pm EST
Online
Reserve your seat(s) for our scheduled open enrollment courses through the end of 2024.
ARE YOU A GOVERNMENT EMPLOYEE WHO NEEDS TO SECURE YOUR SEAT(S) WITH A PURCHASE ORDER OR SF-182?
Click below to sign up for open enrollment classes, when you are not paying with a credit/debit card.
exclusive enrollment
Looking for a tailored experience for your team?
Exclusive enrollment offers a tailored training experience designed specifically for organizations looking to equip their teams with specialized skills. This option allows companies to schedule private sessions for their employees, ensuring the curriculum is directly aligned with their unique goals and challenges. LEARN MORE
Blended Teleconference
Classroom
Webinar
Interested in customizing a learning experience that aligns perfectly with your team’s needs? Fill out the form to inquire about our exclusive enrollment options. Our dedicated team will work closely with you to design a training program tailored specifically to your organization’s objectives and challenges.
What People Say
JHMA provided a top notch training and professional development seminar in an engaging and exciting way! As a former instructor myself, I could appreciate the tact, effectiveness and art form of the instructor’s delivery style.
N.K.
Program Specialist, TSA
I can honestly say that [JHMA's] work has helped to shape the culture of McNeil Technologies to one that is positive, collaborative, and open. We could not be happier with the results.
James McNeil
Ceo, McNeil Technologies, Inc.
[JHMA] designs, develops and delivers truly outstanding workshops, training and interventions... I have found no one more capable at reaching people and organizations where they are and helping them to change for the better.
James F. Garrett
Founder and former President & CEO, Sentel Corp
