Open Enrollment Session Schedule

 

Stay on Message: Get Results

Learn to anticipate and handle diversions, manage stress, and respond to challenging questions with clarity.

Customer Service with a Purpose

Discover your customers’ needs (both internal and external), to catalog the skills you possess, and to achieve mastery through practice.

Presentation Skills

Learn to organize content with clarity and precision while applying effective techniques to maintain audience engagement.

Coaching for Results

Develop quality relationships and resolve dilemmas such as retention, engagement, skill acquisition, goal alignment, & overall performance.

Conducting Effective Briefings

Learn to prepare briefings that are thorough and informative, and learn impromptu speaking skills to masterfullt answer questions.

Increasing Your Personal Power

Distinguish between personal and positional power, create a personal power profile, and develop a plan for increasing personal power.

Increasing Your Personal Power

Distinguish between personal and positional power, create a personal power profile, and develop a plan for increasing personal power.