Open Enrollment Session Schedule
Conducting Effective Briefings
Learn to prepare briefings that are thorough and informative, and learn impromptu speaking skills to masterfullt answer questions.
Customer Service with Purpose
Discover your customers’ needs (both internal and external), to catalog the skills you possess, and to achieve mastery through practice.
Leading and Managing Change
Learn to lead and manage change effectively in the workplace, acquiring diverse strategies and applying principles of change management.
The New IQ: A Measure of Emotional Intelligence and Inclusivity
Explore the foundations of inclusive intelligence to devise an action plan for maintaining a healthy and successfully diverse workplace.
Team Building
Learn the complexities of teamwork, manage challenges, and elevate your contribution to any team or company with information and activities.
Thriving on a Virtual Team
Learn best practices, tools, and techniques that help to manage stress, communicate effectively, and navigate the virtual environment.
Leadership Skills for Non-Supervisory Personnel
Strategies for enhancing personal influence, strengthening interpersonal communication, and facilitating problem solving & decision making.
Cultural Agility in the Workplace: Legal Insights and Strategic Applications
Navigate the complexities and legal aspects of workplace diversity. Create and manage an inclusive environment and maximize its benefits.
Managing Workplace Conflict
Discover how to smoothly navigate conflicts by understanding & balancing a variety of methods that contribute to a collaborative workplace.
Dialogue Across Differences
Delve into self-discovery and curiosity with an intentional communication approach. Enhance dialogue, notably when there are differences.
Business Writing
Enhance your workplace communication skills and professional acumen by mastering our practical approach to crafting professional documents.
Conflict Management for New Supervisors
Distinguish between productive and non-productive conflict, identify common causes of workplace conflict, and apply win-win strategies.
Stay on Message, Get Results
Learn to anticipate and handle diversions, manage stress, and respond to challenging questions with clarity.
Decision Making Under Pressure
Use practical techniques to effectively handle stress, bolster your confidence, and refine your decision-making skills.
Managing Workplace Conflict
Discover how to smoothly navigate conflicts by understanding & balancing a variety of methods that contribute to a collaborative workplace.
Beyond Titles: Empowering Influence and Leadership at Every Level
Learn to lead and manage change effectively in the workplace, acquiring diverse strategies and applying principles of change management.
Age Inclusive Leadership: Fostering Intergenerational Understanding
Master intergenerational collaboration, challenge stereotypes, and foster workplace harmony with valuable insights and practical tools.
Dealing with People with Difficult Behaviors
Learn how to classify, understand, and engage in behavioral situations and interventions to prevent them from escalating or reoccurring.
Giving and Receiving Feedback
Master the skill of giving/receiving feedback with theoretical guidance and sample scenarios, elevating team communication and performance.
Customer Service with a Purpose
Discover your customers’ needs (both internal and external), to catalog the skills you possess, and to achieve mastery through practice.
