Open Enrollment Session Schedule

 

Conducting Effective Briefings

Learn to prepare briefings that are thorough and informative, and learn impromptu speaking skills to masterfullt answer questions.

Customer Service with a Purpose

Discover your customers’ needs (both internal and external), to catalog the skills you possess, and to achieve mastery through practice.

Stay on Message, Get Results

Learn to anticipate and handle diversions, manage stress, and respond to challenging questions with clarity.

Coaching for Results

Develop quality relationships and resolve dilemmas such as retention, engagement, skill acquisition, goal alignment, & overall performance.

Stay on Message: Get Results

Learn to anticipate and handle diversions, manage stress, and respond to challenging questions with clarity.